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Terms and Conditions

Who we are

Euler Hermes UK is a branch of Euler Hermes SA(NV), Avenue des Arts 56, 1000 Brussels, Belgium. Company no. 0403.248.596 RPM Brussels. Insurance firm, registered under code 418. Branch registered in England and Wales with no. BR015404, registered branch address 1 Canada Square, London E14 5DX.
Authorised by the National Bank of Belgium and the Belgian Financial Services and Markets Authority, and subject to limited regulation by the Financial Conduct Authority. Details about the extent of our regulation by the Financial Conduct Authority are available from us on request.

Euler Hermes Collections UK is a business name of Euler Hermes Services UK Limited. Registered in England and Wales No. 3376459. Registered Office 1 Canada Square, London E14 5DX.

Euler Hermes Collections is the UK established branch of Euler Hermes Collections Sp. z o.o. Registered in England and Wales with no. BR015020. Registered office 1 Canada Square, London E14 5DX.

Terms and conditions of use

You should read these terms and conditions carefully before using this web site (the ‘Site’). By accessing and using the Site you agree to be bound by the terms and conditions set out below. If you do not wish to be bound by these terms and conditions, you may not access or use the Site.

Site content

Although Euler Hermes UK has taken all reasonable care to ensure that the information posted on the Site is current, true and accurate in all material respects and that there are no other material facts the omission of which would make any of the information misleading, Euler Hermes UK gives no warranty, express or implied, with regard to the accuracy or currency of the information posted on the Site. The content of the Site is general in nature and for information purposes only.

Site access

Euler Hermes UK reserves the right to suspend and withdraw access to some or all of the pages of the Site without notice at any time and accepts no responsibility for these pages not being available. Euler Hermes UK does not warrant (1) the full functionality of the Site, (2) that defects in the Site will be corrected or (3) that the Site or the server that makes it available is free of viruses or bugs.


Where Euler Hermes UK provides hypertext links to other web sites or contacts, Euler Hermes UK does so for information only and such links do not constitute an endorsement or recommendation by Euler Hermes UK of any products or services in such sites. You use such links entirely at your own risk and Euler Hermes UK accepts no responsibility for the content or use of such web sites or for the information contained on such sites.


Unless otherwise stated all rights, including copyright, database rights and other intellectual property rights, in the Site and its contents are owned by (or licensed to) Euler Hermes UK and you are responsible for obeying all applicable copyright laws. You may use the information and take copies of the Site as necessary incidental acts during your viewing of it and you may take a print for your personal use of so much of the Site as is reasonable for private purposes. The information may not otherwise be reproduced, stored in any medium (including in any other web site), distributed or transmitted to any other person or incorporated in any way into another document or other material without the prior written permission of Euler Hermes UK.

Use of the site

You agree to use the Site only for lawful purposes and in a manner, which does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by any third party. You agree not to import or transfer to the Site either directly or indirectly any information or other content which is or may be inaccurate, misleading, defamatory, obscene or offensive or in breach of any intellectual property right or similar right or damaging to the software or performance of the Site


The Site is directed at European Union residents only and the services described in the Site are only available to European Union residents to the extent that Euler Hermes UK is licensed to sell insurance within the European Union. You agree to use the Site in a manner consistent with any and all applicable law and regulation in the country in which you access the Site.

Scope of your responsibility

You are wholly responsible for the use of the Site by any person using your terminal or point of presence and are responsible for ensuring that any such person also fully complies with these terms and conditions.

Your breach

If you are in breach of these terms and conditions you agree to indemnify Euler Hermes UK in respect of any and all losses, costs or damages including reasonable legal fees incurred by Euler Hermes UK in relation to or arising out of such breach

Data protection

The Data Protection Act 1998 (the Act) Words shown in italic have the meaning given by The Data Protection Act 1998. Euler Hermes UK is registered under the Act to process personal data (data). Where Euler Hermes UK is provided with data, the data will be processed in accordance with the provisions of the Act for the purpose of carrying out credit insurance and associated activities, and the data will be held securely and kept confidential at all times.

Euler Hermes UK may need to share the data with companies in the Euler Hermes group or other responsible third parties, within or outside the European Economic Area, where necessary.

The data may be used for direct marketing purposes. Unless you object in writing, Euler Hermes UK will use the data to contact you by post, telephone, fax, e-mail or other communication means with details of Euler Hermes group products and services. You should write to The Marketing Department at 1 Canada Square, London, E14 5DX if you do not want the data to be used in this way.

To the extent that you are not the individual whose data are being processed, you confirm that you have obtained the consent of that individual to permit Euler Hermes UK to process the data as above.

Where you are processing the data on the Site for Euler Hermes UK, you will be a data processor and you must:
follow any instructions given by Euler Hermes UK in your processing; have in place, appropriate technical and organisational measures to safeguard Euler Hermes UK against any unauthorised or unlawful processing on the Site and appropriate measures to prevent accidental loss, destruction or damage to the data; and have an up-to-date notification entry filed with The Information Commissioner’s Office; and you agree to indemnify Euler Hermes UK for loss, damage and costs, directly or indirectly caused as a consequence of your contravention of the Act.

To help us continually improve our service to you and in the interests of security, we may monitor and/or record your telephone calls with us.

Privacy Statement

Euler Hermes UK recognises and appreciates the importance of responsible use of any personal information about you which may be collected on this site. Euler Hermes will not disclose your personal information to any third parties, except to other Euler Hermes group companies, when required.


Euler Hermes UK makes no warranties except as set out in these terms and conditions and to the extent permitted by law all other express and implied warranties are hereby excluded.

Limitation of Liability

To the extent permitted by law, Euler Hermes UK does not accept any responsibility for any losses or damages whatsoever including, without limitation, direct, indirect, special or consequential loss or damage and/or loss of profits, business revenue, goodwill or anticipated savings arising out of access to or use of or reliance on any information posted on the Site or any hypertext or hyperlink to a web site or any information contained on or accessed through such web site.

Entire Agreement

These terms and conditions contain the entire understanding between you and Euler Hermes UK with regard to your use of the Site and no representation, statement or inducement, whether oral or written, not contained herein shall bind either you or Euler Hermes UK. Euler Hermes UK reserves the right to change these terms and conditions from time to time. Use of the Site is subject to the terms and conditions posted on the Site at the time of your visit. If you do not agree to any changes to the terms and conditions then you must immediately stop using the Site.

No Insurance Contract

Please note that Euler Hermes UK does not sell insurance over the Internet. Any contract of insurance between you and Euler Hermes UK will be governed by separate terms and conditions agreed between you and Euler Hermes UK.


Should any part of these terms and conditions for any reason be declared invalid by a court of competent jurisdiction, such determination shall not affect the validity of any remaining portion and such remaining portion shall remain in full force and effect as if the invalid portion of these terms and conditions had been eliminated.

Governing Law

These terms and conditions and your use of the Site are governed by English law. Disputes arising out of these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

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