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Here are our claims
highlights from 2014

100%

Number of claims that
were acknowledged
within 48 hours

100%

Of all correspondence was
responded to within 3 days

78%

Of all paid claims
accepted within 15 days

Euler Hermes’ claim services is unrivalled in terms of speed and efficiency.

As the market leader we see the speed of our claims payments as essential they help our clients to keep their business flowing. Our procedures have been carefully tailored to ensure that:
  • Most valid claims are settled within 30 days
  • Liability can be accepted within 15 days, and settle all valid claims within 30 days from receipt of the claim form

Making a claim couldn’t be easier

We strive to achieve the fastest possible pay out; it’s really easy all you need to do is send us the documents below and we will settle your claim as quickly as possible:

  • Invoices
  • Statements
  • Delivery notes
  • Supporting evidence

Simplicity – simple administration, minimum fuss.

Simplicity is the latest edition to Euler Hermes’ suite of credit insurance policies, helping smaller businesses to protect themselves from bad debts and late payments. Since its launch in February 2013 the product is already living up to its name with the average claim being accepted within 4 days and settled within 8 days.